Can I change my wallet ?

HONGBAI PUBLIC TESTNET IS NOW DEPRECATED. INFORMATION BELOW IS FOR REFERENCE ONLY.

Yes, you can !

Send an email to us from your registered email ID with the below details:

• Your old

• New wallet address

• Reason for changing the wallet ID

We will update the new wallet change after due diligence and then you will be notified via email. However, this process could take upto 24hours. Please note - Once your new wallet is whitelisted, your old wallet will not be functional on the platform anymore.

If you have any investments from your old wallet, you won’t be able to see that on the dashboard after the wallet has been changed.

If you still have custody of your old wallet, we suggest you to move your invested funds to your new wallet, before requesting new wallet for whitelisting.