My MANTRA Bridge order is stuck on Ethereum?! How can I fix this?

If your MANTRA Bridge order is stuck, it may be due to a low gas fee or network congestion. You can resolve this using one of the following options:

Option A: Replace-by-Fee (RBF)

If your wallet supports RBF (such as MetaMask or Trezor), you can speed up your stuck transaction by following these steps:

  1. Check Your Pending Transaction:

    Open your Ethereum wallet and locate the pending transaction associated with your MANTRA Bridge order.

  2. Access the RBF Feature:

    In your wallet's transaction history, look for an option to "Speed Up" or "Replace" the transaction.

  3. Set a Higher Gas Price:

    Choose a new gas price that is higher than the original transaction. This incentivizes miners to prioritize your new transaction.

  4. Confirm the Transaction:

    Once you've adjusted the gas price, confirm and send the new transaction. This will replace the original stuck transaction.

Option B: Use Nonce Adjustment

If RBF is not available in your wallet, you can manually adjust the nonce to unstuck your transaction:

  1. Identify the Stuck Transaction's Nonce:

    Visit Etherscan and search for your transaction hash (TXID) to find its nonce.

  2. Prepare a New Transaction:

    Create a new transaction with a recipient address set to your own Ethereum address and an amount of 0 ETH. Make sure to set the nonce to the same value as the stuck transaction.

  3. Set a Higher Gas Fee:

    Choose a gas fee higher than what you set for the original transaction to incentivize miners.

  4. Send the New Transaction:

    Review all details and send the new transaction. This should replace the original stuck transaction.

If you continue to experience issues after trying these steps, please reach out to our support team for further assistance.

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